1Do I need to be home during the cleaning?
No. Although it is not required, if it is your first cleaning appointment, it is generally a good idea to be present when the cleaning crew arrives so you can provide them with a walkthrough of your home. Once your cleaning is complete, it is also a good idea to walk-through again in order to ensure everything is to your satisfaction.
2How many cleaners can I expect to perform the cleaning?
We typically send 1 or 2 cleaners to each job depending the size of the home to be cleaned.
3Can my cleaners move or lift any furniture?
Unfortunately, due to insurance restrictions, none of our cleaners are allowed to move or lift any furniture.
4Will my cleaning team be able to reach really high windows and cobwebs that may require a ladder?
No. Due to Insurance restrictions our cleaners are not allowed to stand on any ladders, stepping stools, or furniture. However, they do carry dusting poles, which will enable them to reach an additional 3 – 5 feet.
5Do you guarantee a day and the time for my house cleaning day?
Yes. Once the appointment is set, your time and date is set.
6What should I do with my pets during the house cleaning?
Put them up out of the cleaner’s way.
7What should I do about my Security/ Alarm System on the house cleaning day?
Either leave it off or give our company the code.